Shipping and Payment

      Payment methods

      We currently offer the following payment methods for customers:

      Countries Payment method Payment provider
      Austria, Luxembourg Giropay Curo Payments
      Denmark Bank cards –
      Visa and Mastercard
      Curo Payments
      Austria, Bulgaria, Croatia, Czech Republic, Estonia, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Romania, Slovenia, Spain, Sweden, United Kingdom Bank cards –
      Visa and Mastercard
      Worldnet

      Delivery

      Reakiro uses the best options for delivery, which provide safe and fast delivery. We use the services of GLS courier service and DHL Express. You may choose ordinary method of delivery by GLS courier or expedited DHL Express on checkout stage.

      We deliver your order to the address provided by you on the order form. Once your order has been shipped we will send you an email with tracking number, which allows you to track your order online.

      Delivery times are approximate and may be delayed during busy periods such as Christmas as we are reliant on our courier service providers GLS and DHL International.

      Shipping costs

      GLS courier service
      Free shipping: Orders above €30. For orders under €30, we charge €10.

      DHL Express
      Shipping costs will vary depending on the total of product's order weight and country of destination.

      Weight Cost
      < 0.50 kg 29.00 €
      >= 0.50 kg 33.00 €
      >= 1.00 kg 50.00 €
      >= 2.50 kg 57.00 €
      >= 5.00 kg 77.00 €

      Shipping countries

      GLS courier service
      The delivery time for most EU countries usually takes 3-5 business days.

      DHL Express
      The delivery time for most EU countries usually takes 1-2 business days.

      You can find out more in the chart below.


      Country Delivery time (business days)

      GLS courier service DHL Express

      Austria 3 - 5 1

      Bulgaria 4 - 6 1 - 2

      Croatia 3 - 5 1 - 2

      Czech Republic 2 - 4 1

      Denmark 3 - 5 1

      Estonia 3 - 5 1

      France 3 - 5 1

      Greece 6 - 8 1

      Hungary 3 - 5 1

      Ireland 4 - 6 1

      Italy 4 - 6 1

      Latvia 3 - 5 1

      Lithuania 3 - 5 1

      Luxembourg 3 - 5 1

      Netherlands 3 - 5 1

      Portugal 5 - 7 1

      Romania 4 - 6 1 - 2

      Slovenia 3 - 5 3

      Spain 4 - 6 1

      Sweden 3 - 5 1

      UK 3 - 5 1

      Please note, any dates quoted for delivery of goods are approximate and cannot be guaranteed as we use external courier services for shipping your orders. In case of delays, Reakiro will contact our dedicated GLS coordinator if you used GLS courier service. If you choose DHL Express we recommend you to contact DHL services. If you have any other questions you can contact us directly by email [email protected] and we will help you.

      Please note, you are responsible for assuring that the product can be lawfully imported to the destination country. You are the importer and must comply with all laws and regulations of the destination country. We do not cover any additional charges for customs clearance.

      Contact us if you have any questions regarding delivery:
      • email: [email protected]
      • phone: +48124004235
      • or by “Contact us” form