Terms of Use

1. OVERVIEW

This Terms of Use apply to the Website https://reakiro.shop which is owned and operated by REAKIRO POLAND Sp. z o.o., a legal entity registered under the laws of Poland, registration No. REGON: 369280373, No. KRS 0000714297, registered address JANA KILINSKIEGO, nr 2, 35-005 Rzeszow, Poland.

These Terms of Use, as well as Privacy Policy, constitute legally binding agreement between you, and REAKIRO POLAND Sp. z o.o. (may refer to "We", “Reakiro”, “Website”, "our", “ours” or "us").

Please read this Terms of Use carefully as far as it will regulate relations between you and us in the course of your use of the Website.

By using this Website you agree to be bound by the Terms of Use stated herein. You claim and warrant that you have full legal authority to enter these Terms of Use and to be legally bound by it and that you achieved the age of legal majority under the laws or regulations in your jurisdiction.

If you have a comment, concern or complaint about a product you have purchased from us, please contact us via email [email protected] or by post at REAKIRO POLAND Sp. z o.o., JANA KILINSKIEGO, nr 2, 35-005 Rzeszow, Poland.

DEFINITIONS

“Website” means an aggregate amount of the web pages available at https://reakiro.shop and all sub-domains thereof.

“We,” “Us” “Ours” means REAKIRO POLAND Sp. z o.o., a legal entity registered under the laws of Poland, registration No. REGON: 369280373, residing at: JANA KILINSKIEGO, nr 2, 35-005 Rzeszow, Poland.

“User”, “you” means a user of the Website.

In consideration for your consent to follow these Terms we grant you a non-transferable, non-exclusive, worldwide license to use the Website only for your personal purposes.

2. GENERAL PROVISIONS

Contractual partner, formation of contract. The purchase contract is concluded with REAKIRO POLAND Sp. z o.o. The display of products within the online shop constitutes a binding offer on our part to enter into a contract vis-à-vis the items. You may place our products in your basket without obligation and amend your entries at any time prior to submitting a binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button, which indicates your acceptance of our offer concerning the goods contained in your basket. Once you have sent your order you will immediately receive a confirmation via e-mail.

We reserve the right to change any services, product prices, product specifications and availability at any time. All product descriptions are approximate. Every effort is made to keep information regarding stock availability on the Website up to date. However, we do not guarantee that this is the case, or that stock will always be available. If any provision of these Terms of Use is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this Agreement and the remainder of the provision in question will not be affected. This Website, any content contained herein and any contract brought into being as a result of usage of this Website are governed by and construed in accordance with law of the jurisdiction specified in the clause below and the parties to any such contract agree to submit to the exclusive jurisdiction of the courts as specified. All contracts are concluded in English. These Terms of Use do not affect your statutory rights.

3. ORDER PROCESS

Orders will only be accepted from persons over the age of 18.

All orders are subject to acceptance and availability.

You may buy goods from our Website either by registering your account or without creating an account.

If any goods are not available, we will notify you by email and you will have the option to wait for the item or to cancel your order.

Please provide your valid email address in order to contact you if necessary. Any orders placed by you will be treated as an offer to purchase the goods or services from our Store and we have the right to reject such offers at any time prior to acceptance. Please provide true and correct details of your address and phone number in order to complete with delivery ordered goods to your address.

You acknowledge that any automated acknowledgment of your order that you may receive from us shall not amount to our acceptance of your offer to purchase goods on the Website. The goods shall remain our property until full payment is made.

4. DELIVERY

We deliver orders within the European Union. Goods will be delivered to you, the buyer, at the address provided by you on the order form. We use services of DHL for delivery. The delivery usually takes 3-5 business days. To some countries the delivery may take longer. Please note, any dates quoted for delivery of goods are approximate only and we shall not be liable for any delay in delivery of goods however caused. All delivery terms are legally non-binding, and failure to comply will not entitle you to withdraw from the agreement.

You are responsible for assuring that the product can be lawfully imported to the destination country. You are the importer of record and must comply with all laws and regulations of the destination country.

5. PAYMENT

All prices are inclusive of VAT (where applicable) and sales taxes at the current rates and are correct at the time of entering the information onto the system. Prices are in Euro unless otherwise specified.

Products will be sent by Reakiro Poland sp.z.o.o., based in Poland.

At our Website we use external payment services to fulfil transactions (e.g. credit card payments). The payment transaction is automatically carried out by the credit card company and charged to your card.

The payment methods are specified on the Website and we reserve the right to change these methods at our own discretion.

Payment will be debited and cleared from your account before the shipment of your goods. By placing an order, you, the buyer, consent to payment being charged to your credit card account. We will issue you with an electronic receipt to your email address once the goods have been dispatched. Should any problems occur with the authorisation of your card, we will contact you with further details.

6. RETURN OF DAMAGED OR FAULTY GOODS

You must examine goods on arrival. We will refund the full purchase price including postage and packing of an item, which is delivered in a damaged or faulty condition.
If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us by email [email protected] without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.
Alternatively, at your option, we may replace the item with the same or a similar product (subject to stock availability).

Our products have natural origin and for any deviations (in smell or taste) we cannot provide you guarantee.

Damaged or faulty products should be returned to our address Reakiro Poland sp.z.o.o., JANA KILINSKIEGO, nr 2, 35-005 Rzeszow, Poland.

7. DISPUTE RESOLUTION

The European Commission provides a platform for online dispute resolutions (ODR), which can be accessed at http://ec.europa.eu/consumers/odr/

This platform serves as a point of contact for the out-of-court resolution of disputes arising from online purchase or service contracts involving a consumer.

Reakiro is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

8. INTELLECTUAL PROPERTY

You acknowledge that all rights in and to the https://reakiro.shop and its content, including visual interface, graphics, design, text materials, compilations, computer code, software and all other elements of the Website are and shall remain our sole property.
Except as expressly stated herein, these Terms do not grant you any rights to, or in, patents, copyrights, database rights, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licenses in respect of the Website.

We confirm that we have all the rights in relation to the Website that are necessary to grant all the rights we purport to grant under, and in accordance with these Terms.

9. WEBSITE

Modification of site and services
We may from time to time modify, alternate or change design, functionality or information contained on the Website at our own discretion without any prior notice to you.

Modification of these terms
We reserve the right to change these Terms of Use. We shall notify you about such changes in our legal documents, including these Terms of Use and/or any other kind of legal and information document regarding the Website and/or any other area of relations between you and us, by the email or through notification on the Website. The updates become legally binding after the posting of the renewed Terms on the Website. Your use of the Website following any such update or revision constitutes your agreement to be bound by and comply with these Terms as updated or revised.
To find out more about any modifications of how we collect, store or use your Personal Data, please read our Privacy Policy.

No modification to these Terms of Use or any other legal document at this Website by you is allowed. Any abovementioned modification, alteration, changes of any kind without our express written consent shall be negligent.

10. WARRANTY, DISCLAIMER AND LIMITATION OF LIABILITY

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OF USE OR LEGAL DOCUMENTS AT THIS SITE, NEITHER WE NOR OUR LICENSEES, VENDORS, AGENTS, AFFILIATES MAKE ANY SPECIFIC PROMISES, WARRANTIES OR REPRESENTATION ABOUT THE SITE. SITE AND SERVICES ARE PROVIDED ON “AS IS” AND “AS AVAILABLE” BASIS.
WE DO NOT MAKE ANY STATEMENTS OR GIVE ANY WARRANTIES ABOUT THE RESULTS OBTAINED BY USING WEBSITE, THE SPECIFIC FUNCTIONS OF THE WEBSITE OR IT’S RELIABILITY, AVAILABILITY, ACCURACY OR ABILITY TO MEET YOUR NEEDS. WE DO NOT WARRANT THAT ACCESS TO THE SITE AND SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SITE OR SERVICES WILL BE CORRECTED. SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE FULLEST EXTENT PERMITTED BY LAW, WE EXCLUDE ALL SUCH WARRANTIES.
WE AND OUR LICENSEES, VENDORS, AGENTS, AFFILIATES WILL NOT BE RESPONSIBLE FOR LOST OF PROFITS, REVENUES OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES.
UNDER NO CIRCUMSTANCES SHALL WE AND OUR LICENSEES, VENDORS, AGENTS, AFFILIATES BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.

11. OTHER PROVISIONS

If any part of this Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision; the remainder of the Terms of Use shall continue in effect.

These Terms of Use are governed by laws of the Republic of Poland. A printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to the Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.